![]() ![]() Please see Answer ID 10336: Get a Warranty Replacement, Power Supply, or USB Cable for your WD Product for drive replacement options and Answer ID 6624: Recover Data from a Drive, Obtain a Circuit Board, Repair a Drive, or Find Data Recovery Partners for data recovery options available to Western Digital customers. If the replacement power supply does not resolve the issue, the drive is defective and will no longer be accessible from the computer. ![]() If this does not resolve the issue, the power supply may be defective and can be replaced from the directions below.
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